Privacy Policy

Last Updated on 16/07/2024.

This Privacy Policy applies to all websites, applications, or services provided, owned, or operated by X10 and its affiliates (collectively, “X10”). X10 values your privacy and wants you to understand how we collect, use, and disclose personal information.

DEFINITIONS

• “Personal information” means information related to an identified or identifiable natural person.

• “User” and “you” refer to the individual or entity using X10’s websites, applications, or services.

ACCEPTANCE

By using X10’s websites (in each case, as defined in the Terms of Use) and providing personal information, you accept the practices described in this Privacy Policy. All information provided by you, may be collected and used for things like keeping your information secure and determining your eligibility to use X10’s services. X10 encourages you to be mindful of this when considering your activity on the X10 website. If you do not agree with the terms of this Policy, do not access or use the Website, or any other aspect of our business.

X10 Ltd., with a registered address at Oliaji Trade Center, 1st Floor, Victoria, Mahe, Seychelles, is the “data controller” for data protection purposes.

INFORMATION COLLECTION

When you interact with the X10 Website, we and/or our service providers may collect personal information about you from different sources listed below.

Directly Provided:

• Contact Information: such as your email address.

• Financial Information: such as your public Ethereum network address, cryptocurrency wallet IDs, other wallet information, transaction history, trading data, and associated fees paid.

• Transaction Information: such as details of transactions made on or through services available on the X10 website, including the type of transaction, transaction amount, and timestamp.

• Correspondence: such as your feedback, questionnaire and survey responses, and information provided to our support team, including via the X10 website or social media messaging channels.

Automated Collection:

• Online Identifiers: such as username, geo-location, tracking details, browser fingerprint, operating system, browser name and version, and IP addresses.

• Usage and Diagnostics Data: such as conversion events, user preferences, crash logs, device information, and other data collected via cookies and similar technologies.

• Information from Cookies and Other Tracking Technologies: we, and authorized third parties, may use cookies, web beacons, and similar technologies to record your preferences, track website usage, including our mobile applications, and collect information about your use of the Website along with other data we collect about you. You may set your web browser to refuse cookies or alert you when cookies are being sent. However, please note that some parts of the Website may not function properly if you do so.

Third Parties:

Occasionally, we receive personal information about you from other sources, such as our affiliates and public databases. We may combine this information with data collected from our Website for our own purposes.

USAGE OF INFORMATION

X10 uses your information to operate and improve its services (new or existing), ensure security, manage user relationships, prevent fraud, and comply with legal and regulatory obligations. Legal grounds for processing include contractual commitments, legal and regulatory obligations, user consent, and X10 legitimate interests.

SHARING OF INFORMATION

X10 may share your information with service providers for hosting, maintenance, security, data analysis, and functionality improvement. X10 may also disclose user information if X10 believes, in good faith, that such disclosure is necessary to comply with legal requirements, protect against liability, and ensure the integrity and security of X10.

NON-PERSONAL INFORMATION

X10 may share aggregated or anonymized data, such as user statistics.

GLOBAL OPERATIONS

X10 operates globally, and your data may be transferred, stored, and processed in any country where X10 conducts business. You authorize these transfers as permitted by law.

DATA RIGHTS AND REQUESTS

You have rights under data protection laws, including accessing, correcting, and deleting your data, objecting to direct marketing, and filing complaints. To exercise your rights, contact [e-mail].

In your request, please include your email address, name, and all relevant details. To protect your privacy and security, X10 may verify your identity before granting access or making corrections to your information. We will review and respond to such requests at our sole discretion, considering the applicable laws governing the processing of your personal information. If we have valid legal reasons to refuse your request, we will inform you accordingly.

DATA RETENTION

X10 retains data as long as necessary to fulfill the purposes described in this Privacy Policy and as required by law.

THIRD-PARTY SERVICES

X10 may link to third-party websites and services with different privacy practices. Review their policies separately.

ANALYTICS AND ADVERTISING

X10 uses third-party analytics and advertising providers that may use tracking technologies. Consult their privacy policies for details.

DATA SECURITY

X10 employs various security measures, though no system is completely secure. You transmit information at your own risk.

CHILDREN'S PRIVACY

X10 is not for users under 18. If you are the parent or guardian of a user under 18, contact X10 to delete their information.

MERGER OR SALE

In the event of a merger, acquisition, or sale, user information may be transferred or assigned.

CHANGES TO PRIVACY POLICY

X10 may update this Privacy Policy at any time. Continued use of X10 after changes indicates acceptance.

CONTACT INFORMATION

For questions or comments, contact X10 at [e-mail].