Deposits and Withdrawals

Deposits

Currently, we only support USDC deposits from connected wallets on the Ethereum network. Please note the following:

• Users must cover the gas costs of the deposit themselves, meaning you need to have ETH in your connected wallet to cover these costs.

• There is no minimum deposit requirement.

• After a deposit is submitted, we wait for 10 Ethereum blocks (approximately 2 minutes) before accepting the deposit on the exchange.

• You can track the status of your deposit in the 'Transfers' table on the UI.

Withdrawals

We support two types of withdrawals: fast and slow. X10 doesn't charge fees on both types of withdrawals, but there are differences in processing.

Fast withdrawals:

• Processed almost instantly with a daily limit of $50,000 per calendar day.

• A charge of 2x the current gas fee is applied to ensure transaction settlement in the event of gas cost volatility.

• In rare instances, fast withdrawals may be unavailable due to liquidity gaps in the exchange's L1 wallet. If this occurs, please consider using slow withdrawals or try again later.

• Fast withdrawals are not available for Market Makers and other institutional clients.

Slow withdrawals:

• Slow withdrawals involve a two-step process. The first step initiates your withdrawal request, which is processed on Layer 2. Once your funds are ready (this can take up to 12 hours), users will receive a notification to claim funds to your wallet and at this point users need to cover their the gas fees.

• There is no maximum limit on the amount for slow withdrawals.