Deposits and Withdrawals
Deposits
Currently, we only support USDC deposits from connected wallets on the Ethereum network. Please note the following:
Users must cover the gas costs of the deposit themselves, meaning you need to have ETH in your connected wallet to cover these costs.
There is no minimum deposit requirement.
After a deposit is submitted, we wait for 10 Ethereum blocks (approximately 2 minutes) before accepting the deposit on the exchange.
You can track the status of your deposit in the 'Transfers' table on the UI.
Withdrawals
We support two types of withdrawals: fast and slow. X10 doesn't charge fees on both types of withdrawals, but there are differences in processing.
Fast withdrawals:
Processed almost instantly with a daily limit of $50,000 per calendar day.
A charge of 2x the current gas fee is applied to ensure transaction settlement in the event of gas cost volatility.
In rare instances, fast withdrawals may be unavailable due to liquidity gaps in the exchange's L1 wallet. If this occurs, please consider using slow withdrawals or try again later.
Fast withdrawals are not available for Market Makers and other institutional clients.
Slow withdrawals:
Slow withdrawals involve a two-step process. The first step initiates your withdrawal request, which is processed on Layer 2. Once your funds are ready (this can take up to 12 hours), users will receive a notification to claim funds to your wallet and at this point users need to cover their the gas fees.
There is no maximum limit on the amount for slow withdrawals.
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